Return on investment often is the name of the game. While preparing your business case, you will need hard facts & figures to prove added value for your investment. Next to the without any doubt intangible ROI, such as employee engagement, employer branding, organizational culture and identity, you will be able to realize progress in KPI's like performance improvement (19%), administration cost (70%), training expenses (9%), turnover (12%) and recruitment costs (20%), amongst others.